Common questions about Shimano Husky Triathlon Festival

FAQ

Important Information

Medical Details

Elite Energy events can be strenuous activities and therefore all participants must ensure that they are sufficiently fit, in good physical and mental health, and capable of participating in the Event without causing harm to themselves or others.

We recommend you seek all necessary medical advice, recommendations and clearances before arriving at and participating in the event.

Please also ensure you stay well hydrated in the days leading up to the event and throughout the course, apply sunscreen regularly, and take appropriate safety precautions on the day.

All participants must write their emergency contact details on the back of their race bib. This is a compulsory safety requirement.

Entries, Transfers & Refunds

How do I enter?

Entries are via the Race Roster platform:

Do you have minimum ages for the races?

Yes, the minimum ages are as follows:

  • Husky Ultra: 18 for individuals and teams
  • Ultimate: 18 for individuals and 17 for teams
  • Classic: 18 for individuals and 17 for teams
  • Classic Aquabike: 18 for individuals and 17 for teams
  • Sprint: 14 for individuals and teams
  • Super Sprint: 12 for individuals and 11 for teams
  • TriKidz
    • TriKidz (10-11): From 10 to 11
    • TriKidz (7-9): From 7 to 9
    • TriKidz (5-6): From 5 to 6
  • Ocean Swims
    • 5.5km: 18
    • 3km: 18
    • 1km:14
    • 500m: 12

Triathlon age is calculated as of 31st December 2026. Ocean Swims age is calculated as of event/race day.

When do entries close?

Entries remain open until race day unless sold out. If sold out, a waitlist will be made available online.

Can I change my distance?

Participants may transfer to another race distance up until race day, subject to availability and operational requirements. All transfers are subject to availability and are valid for up to 6 months. Eligible transfers can be completed directly by participants via their Race Roster dashboard in accordance with the Refund, Transfer & Withdrawal Policy. Any transfer requests that cannot be completed online must be submitted in writing to our Athlete Services team who will be happy to assist.

Can I transfer my entry or request a refund?

Eligible transfers can be completed directly by participants via their Race Roster dashboard in accordance with the Refund, Transfer & Withdrawal Policy. Any refund, transfer or withdrawal requests that cannot be completed online must be submitted in writing to our Athlete Services team and require confirmation of a completed online registration.

What do I receive with my entry?

  • Professional electronic timing and results (not TriKidz)
  • Event merchandise (included for Ultimate, Classic, Classic Aquabike, Sprint, Super Sprint, 5.5km ocean swim and 3km ocean swim only)
  • Age group podium medal (not TriKidz)
  • Finisher medal (included for Ultimate, Classic, Classic Aquabike and TriKidz only)
  • Aid stations on the course (with water and electrolytes)
  • Medical support on course
  • Event photographer along the course to capture your finest moments (purchased pre or post-event)
  • Opportunity to win prizes at post-race presentations
  • Sanctioning, technical support and insurance through AusTriathlon
  • Post-event snacks, recovery and nutrition
  • Finisher certificate

Pre-Event & Race Day

Can my race pack be posted?

No, race pack postage is not available.

How and where do I collect my race pack?

Athletes racing in the Ultimate, Classic, Classic Aquabike, Sprint and Super Sprint can collect their race pack, which includes your bib, on Saturday afternoon or on race day.

Athletes racing in the Ocean Swims and TriKidz events can collect their race pack on Saturday morning before your race.

Please check our Schedule page for collection times. Please bring your QR code or photo ID when collecting your race pack.

Where can I find information about the start and finish locations?

You can information about the start and finish locations on our Schedule page and on each race’s page.

What are the cut-off times?

Ultimate

  • Swim: 1 hour after your official start time
  • Bike: 5 hours after your official start time
  • Run: 8 hours after your official start time
  • Entire Course: ALL athletes must complete the entire course within 8 hours or their timing chip will be removed and they may be deemed DNF.

Classic

  • Swim: 1 hour after your official start time
  • Bike: 3 hours after your official start time
  • Run: 5.5 hours after your official start time
  • Entire Course: ALL athletes must complete the entire course within 5.5 hours or their timing chip will be removed and they may be deemed DNF.

Classic Aquabike

  • Swim: 1 hour after your official start time
  • Bike: 3 hours after your official start time

No cut-off time for Sprint, Super Sprint and TriKidz (All Ages).

Will there be a pre-event race briefing?

Yes, please visit our Schedule page for details about each race’s compulsory race briefing.

Where can I park?

Parking in Huskisson is extremely limited during the event. Designated parking areas are available at multiple locations surrounding Huskisson, with a complimentary shuttle bus service operating to transport participants and spectators to and from Event Hub/Race HQ. For more details, please visit our Transport page and Road Closures page.

Will there be any road closures?

To capture the energy of the Shimano Husky Triathlon Festival event, some temporary road and car park closures will be in effect. These measures are in place to ensure a safe and seamless experience for both participants and spectators. For more details, please visit our Road Closures page.

Is there a bag drop?

Bag drop service is available at the Event Hub/Race HQ. Bag tags are attached to race bibs. Please do not leave valuables in bags.

How does transition work?

  • No bags are permitted in transition.
  • Transition walk through/racking times will be posted on the schedule.
  • Bike pick up times will be posted on the schedule, however this will be at the discretion of the transition manager on the day to determine when is a safe and suitable time for you to collect your bike. Entry and Exit to the transition area for bike collection is via the designated entry and exit points ONLY. Please be patient as there may still be races in progress when you wish to collect your bike.
  • Helmets must be worn when entering transition. See video here. AusTriathlon Technical Officials (TOs) will be checking helmets prior to racing. At transition entry, please ensure your helmet is on correctly fitted and secured as pictured. You will NOT be let into transition if your helmet is on incorrectly.

✔️ Correct fit: Side straps sit just under your ears // Chin strap is secure and tightened

❌ Incorrect fit: Side straps are too loose or need adjustment // Chin strap is loose

Let’s keep things moving smoothly through transition and ensure a safe race for everyone. Full AusTriathlon Rules can be accessed on the AusTriathlon website here.

What hydration and nutrition is provided?

Participants are responsible for their own hydration, sun protection and safety. Hydration and nutrition available on course will include water, Pure electrolyte hydration, coke and lollies at select aid stations as per the table below.

Location
What's available
Toilet
Ultimate
Classic
Sprint
Super Sprint
Aid Station 1
Holiday Haven
Water, Pure electrolyte hydration, Coke & Lollies
YES
4 Passes
2 Passes
2 Passes
2 Passes
Aid Station 2
Illfracombe Avenue
Water, Pure electrolyte hydration, Coke & Lollies
YES
4 Passes
2 Passes
2 Passes
Aid Station 3
Holden Street Boat Ramp
Water, Pure electrolyte hydration, Coke & Lollies
YES
4 Passes
2 Passes
Bike Aid
 
 
 
3 Passes
2 Passes

Where will the aid stations and toilets be along the course?

Please see table for details about aid stations and toilets.

Location
What's available
Toilet
Ultimate
Classic
Sprint
Super Sprint
Aid Station 1
Holiday Haven
Water, Pure electrolyte hydration, Coke & Lollies
YES
4 Passes
2 Passes
2 Passes
2 Passes
Aid Station 2
Illfracombe Avenue
Water, Pure electrolyte hydration, Coke & Lollies
YES
4 Passes
2 Passes
2 Passes
Aid Station 3
Holden Street Boat Ramp
Water, Pure electrolyte hydration, Coke & Lollies
YES
4 Passes
2 Passes
Bike Aid
 
 
 
3 Passes
2 Passes

Bins are also provided after aid stations – please dispose of rubbish appropriately.

What equipment do I need?

Standard AusTriathlon equipment rules apply. Wetsuit rulings will be announced on race morning (if applicable).

Are pacers available?

There are no official pacers for this event.

Safety & Accessibility

What are the safety, medical and emergency procedures?

Elite Energy events are physically demanding and participants are responsible for ensuring they are medically fit to compete. All athletes must:

  • Follow all instructions from event staff, volunteers, and medical teams
  • If withdrawing from the race, athletes must notify a race official
  • Write emergency contact details on the back of the race bib (mandatory)

Elite Energy events are governed by AusTriathlon Policy and Rules. Full details can be accessed as follows AusTriathlon Race Competition Rules.

What happens if it rains?

The event will run rain, hail or shine. Any course or event changes will be communicated to athletes.

Are prams, dogs, or wheelchairs allowed?

  • Wheelchairs: Not permitted due to narrow pathways.
  • Prams: Not permitted.
  • Dogs: Not permitted.

Merchandise

What merchandise is included?

All athletes entered in the Ultimate, Classic, Classic Aquabike, Sprint, Super Sprint, 5.5km ocean swim and 3km ocean swim events will receive an item of event merchandise with their entry. This can be added during registration. Details of these items are to be confirmed.

There is no merchandise item included for TriKids (All Ages).

Do you sell any other event merchandise?

Additional merchandise is available for purchase during registration or via our Triathlon or Ocean Swims Race Roster event store.

Swim caps and race belts are also available for purchase at the Registration Tent when you collect your race pack, just in case you have left yours at home! Swim caps are mandatory and race belts are an easy and quick way to display your race bib while racing the bike and run legs.

How and where do I collect my merchandise?

Merchandise purchased during registration can be collected at the Race Pack Collection/Registration Tent. Merchandise will not be posted prior to the event.

Post-Event, Results, Awards & Prizes

Where can I find my results?

Results will be available after the event on the Results & Photos page, and on the Multisport Australia website.

Who do I contact about results issues?

If you have any questions or notice any issues with your results, please reach out directly to Multisport Australia for assistance.

Are awards and prizes presented?

Male, Female and Mixed teams, Clydesdale and Athenas will be recognised on the podium and then we have ‘Race Ya Mate’ which has no podium prizes.

All finishers in Ultimate, Classic, Classic Aquabike and TriKidz will receive a finisher medal.

1st, 2nd, and 3rd place in each age group will receive a podium medal except for TriKidz (All Ages).

How are the age groups for podium prizes determined?

Age groups are determined based on age as of 31st December 2026:

  • Ultimate: 18-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70+
  • Classic & Classic Aquabike: 18-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70+
  • Sprint: 14-15, 16-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70+
  • Super Sprint: 12-13, 14-15, 16-19, 20-29, 30-39, 40-49, 50-59, 60-69, 70+

Male, Female and Mixed teams, Clydesdale and Athenas will be recognised on the podium and then we have ‘Race Ya Mate’ which has no podium prizes.

Is medal engraving available?

Medal engraving is available for Ultimate and Classic athletes only. MiTIME inserts can be purchased during registration or through our Race Roster event store.

Complete your medal with a MiTIME insert – a personalised engraved plaque featuring your name and official finish time. Delivered after your event, it is the perfect keepsake to celebrate and remember your achievement. 

How do I access my photos?

FinisherPix is our official race day photographer. If you pre-purchased a race day photo package with your entry, then your personal link will be sent to you after the race. If you haven’t pre-purchased your race day photos, then they can be accessed and purchased through FinisherPix’s website.

General Information

What are Elite Energy's sustainability and community initiatives?

We use reusable BibSNAPs instead of metal pins at our events so to reduce landfill waste. You can find out more BibSNAPs here. They can be purchased during registration or through our Race Roster event store.

We make an effort to minimise the impacts of our events on the local community. You can find out more about on the Road Closures page.

We are aiming to reduce the number of single-use cups at our events. Bringing your own cup, flask or bottle is a great way to help with this.

Don’t litter! We want to leave this beautiful place in the same pristine condition we found it, so please use the bins on course or carry your rubbish with you (that means gel packets too).

What do I do if I have lost something?

Get in contact with our team via our Contact Us page or email us at office@eliteenergy.com.au.

Do you needs volunteers to help at the event?

Do you have friends or family who want to get involved but who are not so keen on racing? Volunteering is an easy and fun way to get involved with the event. Find out more on the Volunteer page.

Who do I contact about sponsorship and partnering?

For sponsorship or partner enquiries, please send us a message via our Contact Us page or email us at at sponsorship@eliteenergy.com.au.